LGE KU Login: How To Make Your Bill Payment

LGE KU Login grants their registered customers free access to manage their account online. The Louisville Gas and Electric Company and Kentucky Utilities Company Login portal also grants you the access to view your electric ad gas bill anywhere by logging into your online account. You can also view your bill and payment history and access services like paperless billing or automatic bill payment, move or stop your service if necessary.

However, If you are interested in their online services, Solution Diaries will take you through easy steps that will help you access and manage your account online with less stress. Furthermore, if you are a first time user, you will learn how to register for LGE KU online access and make your bill payment at a go.

What You Need To Know About LG&E KU

Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers across more than 90 counties and have consistently ranked among the best companies for customer service in the United States. LG&E serves 333,000 natural gas and 429,000 electric customers in Louisville and 16 surrounding counties. KU serves 566,000 electric customers in 77 Kentucky counties and five counties in Virginia.

LG&E KU Online Access Registration

In order to get registered and manage you LG&E KU account online, you need to follow the few steps below. Your successful registration gives you the access to manage your account, make your bill payment, view your balance and your statement and other related bill payment at a go.

Why Should I Register?

Online account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you’ll instantly be able to:

  • View your current bill, billing history and enroll in notifications.
  • Make a payment or view your payment history.
  • Report an outage.
  • Sign up for their Energy Efficiency programs, paperless billing, AutoPay and submit a service request to have them, drop your power lines or cover them so you can make home repairs.

Follow the few steps below to register for online access to your account.

To register, visit https://my.lge-ku.com/cs/b.user_registration_init.sap and enter the correct information in blank spaces provided on the page. Remember, fields marked * are required. To register for online account services, you must be a customer.

  • Provide your Account Number
  • Billing Zip Code
  • Your primary Phone Number
  • Click on Continue to proceed registration
  • Complete registration

LGE KU Login Guidelines

A successful registered customer who have online account can easily access and manage their account by following the easy steps below. A customer who doesn’t have online account yet, can follow the few steps above to get registered. After a successful registration, you can access, operate and manage your account online. To login, follow the steps below.

LGE KU Login Guidelines

Step 1: To log in, go to https://my.lge-ku.com/cs/logon.sap

Or visit their official website at https://lge-ku.com/

Step 2: Once you access the Login portal, enter your Email Address OR User ID and Password in the blank spaces provided and click on Sign In

Step 3: Meanwhile, If your LG&E KU Login credentials are correct, you will be taken to your account dashboard immediately where you can carryout your bill payment and other bill related transactions. But if you have forgotten your username, No Problem; you can go to https://my.lge-ku.com/cs/forgotPassword.sap fill in the necessary information and retrieve it.

LG&E KU Mobile App

LG&E KU app allows you to pay your bill, report an outage, view their outage map, view payment history, view monthly usage, manage your account and more!

  • Multiple payment options
  • Check your account balance
  • Review payment history
  • Sign up for paperless billing and auto pay
  • Guest access — one-time payment without logging in

Download the app from popular app stores
From the App Storehttps://itunes.apple.com/app/apple-store/id1545027900?mt=8
From the Google Play Store: https://play.google.com/store/apps/details?id=com.lke.mobile

How To Make Your LG&E KU Bill Payment

LG&E KU offers their customers convenient tools that allow them to make payments, manage their account and stay on top of their energy use. Its easy to get started. Once you register, you can Pay bills, transfer service, update your contact information, and more.

Pay Online:
Pay with your checking or savings account. Login to your account to pay bill online

Auto Pay:
Sign up for Auto Pay and have your monthly payments conveniently deducted from your bank account or credit / debit card. Requires sign in.

Pay By Phone:
Pay with your bank account or credit/debit.

  1. Enter your 12-digit account number.
  2. Choose to pay your full balance or enter a different amount. 
  3. Select your method of payment. Additional fees apply.

then 1-2-3

502-589-1444 or
then 1-2-3

Pay By Mail:
You can mail your check or money order and stub using the convenient return envelope we include in your monthly statement. Please allow extra time when mailing payments to avoid mail delays and late payment charges.

Kentucky Utilities
P.O. Box 25212
Lehigh Valley, PA 18002-5212

Louisville Gas and Electric Company
P.O. Box 25211
Lehigh Valley, PA 18002-5211

Pay In Person:
Pay your utility bill at retail locations using authorized CheckFreePay agents. Pay by cash or debit card. Additional fees apply. Use the link below and check “Account Number” under “Ways to Pay” to find locations near you.
Visit a location nearest you

LG&E KU Contact Information


Suspected gas leak
If you suspect a natural gas leak, ALWAYS leave the area immediately.

LG&E: 502-589-1444 
or 800-331-7370 (press 1-1-1)

Power line or pole down
LG&E: 502-589-1444
or 800-331-7370 (press 1-1-2)
KU/ODP: 800-981-0600 (press 1-1)